BT Helmet phone call issue.

Got a Tech Question? Know something about BMWs?

Moderator: JimVonBaden

BT Helmet phone call issue.

Postby rfk757 » Thu Jul 27, 2017 3:09 am

Hello - I am riding up in Maine and have run into an annoying issue with my BMW Bluetooth helmet, for which I am looking for clues to resolving.

I have the helmet audio system (BMW's own system) paired with my iPhone 6+ and the main BMW audio system on the bike, along with the Garmin Navigator VI.

I only want the audio system to be working as an intercom between the two helmets (very part time), or more often, to allow me to receive and make phone calls when on the Interstate and trying to stay busy.

The phone calls always start as expected, but then mostly within seconds of connecting, sometimes after a minute or two, I just get a loud white noise sound in my helmet, and the call is then useless. The other party will tell me that we simply got disconnected. I can not see any part of the documentation that addresses trouble shooting etc, so I am wondering if this is resonating with anyone here, who can offer any tips to help me fix this.

TIA for any clues

2016 R1200RT
Posts: 28
Joined: Wed Mar 31, 2010 8:35 am
Location: Warrenton

Return to Tech

Who is online

Users browsing this forum: No registered users and 1 guest